Frequently asked questions

No. You keep your books in Luca, Mikro or Logo. KolaySMM runs your firm's workflow: clients, documents, the filing calendar, approvals and correspondence.

No. Agents read, suggest and prepare drafts. Finalizing a record, sending a message or approving a document requires staff approval, and who gave the approval is recorded.

Each client receives an invitation in your firm's name. They open the portal in a browser or in the mobile app and see your firm's logo and color.

For client data, your firm is the data controller. TalyaSmart processes that data on your firm's instructions; the relationship is set out in a Data Processing Agreement.

Only with time-limited permission from the firm owner. When the permission expires, access closes; every action taken while it is active is logged, and the firm owner can see that log.

For 7 days you can use every feature of the Office plan without entering card details. If you do not choose a plan by the end of the trial, the account becomes read-only; your data is kept for 30 days and can be exported.

The system compares the proposal with the minimum fee schedule in force and, for items that fall below it, warns you with a reminder of Article 46 of Law No. 3568. Whether to send the proposal is your decision.

With an e-Birlik list, a Luca / Mikro / Logo export or an Excel template. The setup wizard shows the rows that did not match; you fix them and upload again.

The wizard has five steps: logo and color, client list, team invitations, WhatsApp line and email domain. You can complete them in any order.